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[SDCC] The LEGO Minifigure Giveaway at Last Year's Comic Con

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[SDCC] The LEGO Minifigure Giveaway at Last Year's Comic Con

Postby Staff » Sat Jul 13, 2013 1:47 am


LEGO Booth Crowd


With the recent announcement of this year's San Diego Comic Con set of four exclusive minifigs, I thought I'd take a moment and reflect on what happened at last year's Comic Con.



For a few years now, LEGO's been offering a giveaway at their booth but it wasn't until last year where the demand shot through the roof. The distribution method was always the same: stamped and non-stamped tickets were thrown into a box, you reach in and draw a ticket. Stamped means you win the exclusive (or the chance to buy it) and non-stamped means you win nothing. The number of times you could draw a ticket was only limited by the number of tickets left in the box. You could draw a ticket, and then get right back into line to draw again. Rinse and repeat until all the tickets or exclusives were gone. The 2011 exclusives were Dark Knight Batman and Green Lantern. The crowd and demand for the exclusives that year were greater than previous years and the line that wrapped around the booth twice over became a security concern.


10710-2


Last year, one of the promotions that LEGO was running was that they were giving away a different model every day. It was a special 1 of 1 model themed for each day. To try and win the model, you just needed to pick up a raffle ticket until they ran out. The winning ticket would be drawn and posted later in the day at the their booth. The line to pick up the ticket was mismanaged, and by mismanaged I mean not at all, and as a result tempers flared, people yelled, and security came down again. This happened on Thursday.


SDCC 2012 Minifigs


Friday was the big day that everyone was waiting for when they were supposed to give away four exclusive minifigs: Bizarro and Shazam for DC, and Black Suit Spider-Man and Jean Grey for Marvel. And the demand was even greater than the year before. There were 1,000 of each figure for a total of 4,000 figures to give away. In an effort to alleviate the line and prevent the mob scene from the day before, the powers that be at LEGO tried a new plan: badge scanners. All badges for attendees have a special barcode. So in cooperation with show management, LEGO was able to procure badge scanners. All badges would be scanned in the morning, and then a list of all 4,000 winners would be posted. This is where the real problems and commentary comes in. Be warned that I have a foul mouth but all they have been beeped:


Part 1






Part 2






Part 3






I meant to post those videos last year after that frustrating experience, but I figured with the news of this year's exclusives, now is as good as time as any.

I've been going to comic con for years, and in all the times I've chased after exclusives, I have never been witness to such an event. I've offered volunteer time to help with the situation every year, but they have yet to accept. A person at the LEGO booth last year who shall remain anonymous admitted that they had too much going on: a different focus every day, a giveaway every day, four exclusive minifigs on Friday, a different mural build every day, and an exclusive set for sale throughout the show days. I have no information as to what other activities or giveaways LEGO will be offering; they will most likely at the very least offer an exclusive set for sale like last year's Darth Maul tin.


SDCC LEGO Star Wars Exclusive - 1


So looking back at last year, should we expect the same sort of distribution method? I honestly have no idea. I don't even know how many of each figure will be offered. Given that there are four this year and there were four last year, it might be a safe assumption that they will be given away on a single day. With plenty of licenses to promote during the show, they may focus on a different license every day like they did last year lending support to the single day theory. If they go with a different plan, they could giveaway one figure a day and spread it out over four days. Whatever the case may be, I hope they've learned from past experiences and reconsider. The badge scanners were a great idea to avoid a massive line and crowd to draw tickets, but it just created a massive crowd when to came time to check the list if you've won. And I'm pretty sure the Fire Marshall, show security, booth employees and everyone didn't like that.

I have a few suggestions that might help.

First Come First Served: Part of the problem with the crowds is that the drawings were scheduled for a specific time during the day, so minutes and sometimes hours before the drawings would start, a line would start forming. If the ticket distribution started immediately when the doors opened, the line would only form for a short period at the beginning of the day until the tickets run out. And this brings me to my next point...

Less Non-stamped Losing Tickets: If they're going to do a random drawing, have less losing tickets so that they could cycle through the winners as fast as possible and avoid a massive crowd that'll alert show security and the Fire Marshall. Or, and here's a radical idea, get rid of losing tickets altogether so that every ticket is a winner.

Badge Scanners and Multiple Lists: Part of last year's gigantic mess was due to the fact that they posted all 4,000 winners in one list and posted in one location. Break up the list in chunks by last name and post them in multiple locations OR post multiple lists in multiple locations. This isn't a great system at all though. While badge scanning definitely speeds things up, the list is where the the crowd happens, especially with 4,000 names on it.

One Minifigure Per Day: If LEGO offered a different figure each day, it would cut down on the list size and the crowd size by 75%. However, This would go against any plans on promoting a different license per day if they're giveaway for LEGO Super Heroes is spread out over all four days.

If it were up to me, this is how the minifigs would be distributed: a different minifig everyday on a first come first serve basis with badges stamped to limit one per guest per day. It would only painful for the first hour of the day while people line up for their figure, but the upside is that LEGO will have the rest of the day to manage their booth without an impending crowd forming. The badge stamping would be the best method to ensure that the giveaways falls into the most hands and prevent scalpers from getting multiples. It's not a perfect system, I don't think a perfect system exists, but this is probably the best method that addresses all the major concerns. Anyways, I've rambled on for over a thousand words now and it's way past my bedtime.

Whatever method LEGO chooses to go with, we will be reporting on it as soon as we find out. San Diego Comic Con starts next week with preview night on Wednesday July 17 and runs through Sunday July 21.
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Re: [SDCC] The LEGO Minifigure Giveaway at Last Year's Comic

Postby polywen » Sat Jul 13, 2013 5:38 am

They're going to do badge scanners and winners names will be posted on a website. You can check the website later and if you are a winner, you can come back and claim your figure.
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Re: [SDCC] The LEGO Minifigure Giveaway at Last Year's Comic

Postby Ultron32 » Sat Jul 13, 2013 7:50 am

Typo: There were 4,000 of each figure for a total of 4,000 figures to give away.
Sorry.
Interesting article though.
Thought you'd like this about the Vatican cameos.
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Re: [SDCC] The LEGO Minifigure Giveaway at Last Year's Comic

Postby onions » Sat Jul 13, 2013 8:47 am

@ultron32: thanks, typo fixed.

@polywen: interesting... and stupidly inconvenient. i would guess that people are just going to walk up to the booth to and ask without bothering to check. eh. we'll see how it goes.
onions
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Re: [SDCC] The LEGO Minifigure Giveaway at Last Year's Comic

Postby Avenged110 » Sat Jul 13, 2013 12:57 pm

Ha! My friend is in the background which means I'm also there somewhere. Good times...
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Re: [SDCC] The LEGO Minifigure Giveaway at Last Year's Comic

Postby murphquake » Sat Jul 13, 2013 2:50 pm

TLG had a similarly FAIL method at NYCC last year to win the Dark Turtle TMNT figure with NYCC stickered skateboard. They didn't scan badges, actually IDK if regular badges had codes to scan, my exhibitor badge didn't, i was there as a TLG guest with I LUG NY ( http://ilugny.org/ ) doing a big Lego fan display =-D Instead they had a small desk and a couple of stools at a corner of their booth area where a rep sat handing out standard 2 part raffle tickets. Many people just kept walking by over and over and over again to get as many tickets as possible. At the end of each day they posted a list of winning ticket numbers, again on 8.5" x 11" paper, at about 14pt font size.... UGH! I didn't win any of the days but several members and friends of the LUG did, luckily! The exclusive Mini Luke's Landspeeder Tin was sold first come first serve each day the event opened. You could get on line, and would be handed a ticket to buy 1, at which point you could go back with your ticket any time that day (the smart way). Again many people got on line, got their ticket and walked to the back of the line. 250 were given each day. Honestly I'd rather they sold the exclusive figs as well like this, or at least have them available if you don't win the raffle. At NYCC they also had a 3rd exclusive. Unlike the Dark Turtle, getting Battle Damaged Kraang Android required showing up on Saturday morning at Rockefeller Center's LEGO Store... DRESSED AS YOUR FAVORITE NINJA TURTLE! Feel free to embarrass me with pics, I did it and it was some of the most fun I had that weekend! From what I was told the Dark Turtle was limited to 500, I think 100 numbers Thurs, 150 Fri & Sat & 100 Sun, there were only 300 Kraang's given out. The craziest thing about it all is I later learned that even after NYCC closed at 7pm Sat night the Rock. Ctr. Lego Store still was giving out Kraangs, they took all day to get rid of as few people went to get them. Had I known that, and that there was a free shuttle from Rockefeller to the Javits Center I probably would have dragged some people from the LUG back to get them too.
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Re: [SDCC] The LEGO Minifigure Giveaway at Last Year's Comic

Postby Mars Needs LEGO » Sat Jul 13, 2013 7:29 pm

As one of the lucky few VIP program members who got the key ring last year, I'd have much rather received one of the ridiculously limited edition superhero minifigs. It would be a better reward for someone who buys a significant amount of LEGO through the shop at full retail price than some rinkydink trinket whose only intrinsic value is that a tiny number of people got one.

Thanks a bunch, LEGO.
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Re: [SDCC] The LEGO Minifigure Giveaway at Last Year's Comic

Postby murphquake » Sun Jul 14, 2013 11:39 pm

Mars, I didn't get one =-(
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Re: [SDCC] The LEGO Minifigure Giveaway at Last Year's Comic

Postby crazybirdman » Mon Jul 15, 2013 8:52 am

I worked at the LEGO booth (and others) before, a HUGE part of the problem is the convention rules. They make you do a raffle of some sort for exclusives. Most booths I talked to would love to just give away/sell their exclusive to the 1st 1000 people that get to their booth. This makes people prioritize, although it does limit the amount of exclusives you can get. (but they are limited exclusives anyway sooo.) I've seen a few booths do the less losing tickets method (some even doing no losing tickets) and that works pretty well until the con staff catches you.
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