My friend and I were in the Atlanta Metro area Lego store on last Friday and tried to make the manager come off some ARF troopers, but all he got was a poster. She said "We have to send them back ASAP and they're being really strict on giving them out. I don't want to lose my job." They had PLENTY of them, so Lego saying they're out of them is a crock of shiz. I too was one of the people who failed to check the box when I ordered my Tantive IV at the discounted rate shortly after midnight on the 3rd.
Here's the response I got from Lego command:
Thanks for getting in touch with us.
We are sorry to hear you did not receive the ARF Trooper you were expecting with your order. For this item to be added, a box had to be checked in your ‘Shopping Cart.' We understand this can be easy to miss, so we would still like to rectify the situation for you.
Unfortunately, we no longer have any stock of the ARF Troopers. We would like to offer you a free Star Wars keychain of your choice from our website as a replacement. Just reply and let us know which one you would like us to send and we will get it right out to you. We apologize for the confusion.
Please get in touch if you need anything else. It's free to call our experts at 1-800-835-4386 (Monday through Friday, 8am to 10pm and Saturday & Sunday 10am to 6pm EST) or you could go to http://www.LEGOshop.com
LEGO Direct Consumer Services
I responded with I'm sending the product back if they didn't send me the ARF trooper. We'll see what happens.