Gooker1 wrote:What's really interesting is that the minifigs went basically a week before getting sent back. The stores had the $75 special running through the weekend and everything was sent back on Monday.
Baxter PBnJ wrote:The Lego Gods must be shining upon this disgruntled fan.
Thanks for getting in touch with us.
Thank you for your recent order #W3363375. I want to start off by apologizing for the packaging error you experienced with the shipment of your Tantive IV. I apologize that you were unaware of the check box that you had to opt in on during check out. The good news is that we just received additional inventory of the ARF Trooper from some of our brand stores. I have gone ahead and requested that the promotional ARF Trooper be sent to you. Please allow about 7 business days to receive that shipment. Again, I apologize for any inconvenience this may have caused.
Please get in touch if you need anything else. It's free to call our experts at 1-800-835-4386 (Monday through Friday, 8am to 10pm and Saturday & Sunday 10am to 6pm EST) or you could go to http://www.LEGOshop.com.
LEGO Direct Consumer Services
Did I ever tell you my favorite Guns and Roses album is LIES?
Tyrant wrote:They must be calling in all the extras in the stores to mail them out because I placed three orders in total and two of them had the troopers backordered (but the rest of the order already shipped). They were mailed yesterday.
Mofo Jones wrote:My poster was missing from my May 4 order. I called and they said they'd send one out. It arrived today, and I got a pretty low number, too.
Users browsing this forum: Bing [Bot], Google [Bot] and 7 guests