LEGO Shop@Home End of Year Clearance Sale

[Brainslugged]

Maybe not ending up with a huge pile of baseplates from Ramses Pyramid was a good thing, because then I'd have been tempted to get Tower Bridge just to get all the beige pieces to contribute to an awesome Tatooine scene.

[Diaaabo]

And my Tantive IV got cancelled it was the main reason I ordered from S@H... It's weird because when I ordered on monday it was available, not even backordered.

[Bellicose]

Wow. Did Lego ship ANY ramses games? Are they canceling because this was a price mistake?

This could be the case - the sale price as marked in-store was quite a bit higher than this online sale price.

[Cara]

I had two orders in one placed at home that i'm still waiting to find out about *fingers crossed* although the rest of that order has now shipped and one I placed while at the lego shop that was cancelled.

[milkbottlec]

sorry, I'm in UK.

I know lots of you got order but cancelled for ramses pyramid.
How much discount was it? =] just wanna know...
and what price should I get it if I see discount in UK stores?
THANKS!

[bigospedros]

sorry, I'm in UK.

I know lots of you got order but cancelled for ramses pyramid.
How much discount was it? =] just wanna know...
and what price should I get it if I see discount in UK stores?
THANKS!

It was $3.98 to buy the set ... not sure what the RRP was in the US, but whatever it was, I think the price that was listed was the amount that was supposed to be taken off the RRP. Hence the orders being cancelled. No firm is legally bound to sell an item to you, especially if mis-priced.

Can't answer the UK question ... if you see it cheap and the price is right for you, buy it.

[l44l44]

sorry, I'm in UK.

I know lots of you got order but cancelled for ramses pyramid.
How much discount was it? =] just wanna know...
and what price should I get it if I see discount in UK stores?
THANKS!

It was $3.98 to buy the set ... not sure what the RRP was in the US, but whatever it was, I think the price that was listed was the amount that was supposed to be taken off the RRP. Hence the orders being cancelled. No firm is legally bound to sell an item to you, especially if mis-priced.

Can't answer the UK question ... if you see it cheap and the price is right for you, buy it.

Lego lowered the MSRP to $10 a couple of months ago. At the same time, they lowered the monster 4 set to $5 MSRP. Then ,they sold the monster set for $2, or 87% off the old MSRP.

Then this week, they put the pyramid on clearance to the same percentage off the original MSRP, 87%. I don't think it was a mistake.

[Mister Ed]

No firm is legally bound to sell an item to you, especially if mis-priced.

Really? I thought there was SOME kind of legal obligation to honor advertised prices. Otherwise stores could bait and switch prices to their heart's content, claiming "mistake" and then trying to sell you something else, or the same thing at a higher price, when you get there. (Or worse, they could put false prices on the shelves, and ring up something different at the register, hoping folks wouldn't notice the difference, and simply claim "mistake" in the few instances that people checked their receipts.)

[bigospedros]

No firm is legally bound to sell an item to you, especially if mis-priced.

Really? I thought there was SOME kind of legal obligation to honor advertised prices. Otherwise stores could bait and switch prices to their heart's content, claiming "mistake" and then trying to sell you something else, or the same thing at a higher price, when you get there. (Or worse, they could put false prices on the shelves, and ring up something different at the register, hoping folks wouldn't notice the difference, and simply claim "mistake" in the few instances that people checked their receipts.)

To quote the moneysavingexpert website :

Shops aren't obliged to sell anything to anyone. If a £200 Nintendo has a £10 price tag, it can refuse to sell at that price. Once you've paid in-store, it's effectively a done deal (online it's once delivered). If the mis-price is deliberate not an error, it's a criminal offence, so report to Trading Standards.

So, bait and switch is illegal, but stores are not obliged to honour the stated prices if it's a mistake.

In this case, they can quite easily cancel orders stating it's a mistake because they've not mailed them out yet.

Just because we were told it would be down to $3.98, it doesn't mean that it wasn't a mistake.

[Mister Ed]

So, bait and switch is illegal, but stores are not obliged to honour the stated prices if it's a mistake.

Maybe I'm missing something, but this essentially means that bait and switch may be technically illegal, but really all but unenforceable, since you have to somehow prove intentionality, which should be impossible unless the company is foolhardy enough to write memos saying, "Let's bait and switch with this product, guys!" Lovely.

In this case, it sounds like LEGO got a NUMBER of people to order stuff they would not otherwise have ordered from Shop@Home to take advantage of various deals, then cancelled out of the ones that were the biggest discounts? I actually don't believe for a second this was intentional manipulation, but apparently, even if it was, it would be OK legally, since you could never prove it.

[bigospedros]

Maybe I'm missing something, but this essentially means that bait and switch may be technically illegal, but really all but unenforceable, since you have to somehow prove intentionality, which should be impossible unless the company is foolhardy enough to write memos saying, "Let's bait and switch with this product, guys!" Lovely.

In this case, it sounds like LEGO got a NUMBER of people to order stuff they would not otherwise have ordered from Shop@Home to take advantage of various deals, then cancelled out of the ones that were the biggest discounts? I actually don't believe for a second this was intentional manipulation, but apparently, even if it was, it would be OK legally, since you could never prove it.

So someone should complain to Trading Standards if they think it was intentional ...

But in reality, they've done nothing wrong here, because they've not forced people to pay the original RRP or forced them to buy anything else. They've simply cancelled part of whole orders (if this was the only item on it). Also, have you considered that they may just have run out of stock or miscounted their stocks in the first place? I assume no actual reason has been given for the cancellations officially ?

There may be more info here.

Not sure what the law is outside of the UK though.

[Mister Ed]

But in reality, they've done nothing wrong here, because they've not forced people to pay the original RRP or forced them to buy anything else. They've simply cancelled part of whole orders (if this was the only item on it). Also, have you considered that they may just have run out of stock or miscounted their stocks in the first place?

Well, yeah. In fact, I kind of had been assuming that IS what happened, because it didn't seem that outrageous of a discount given what I've already seen the set marked down for, and I was thinking that cancelling an order simply because you didn't want to sell for the price you advertised wasn't kosher, and I didn't believe LEGO would do that.

I was more reacting to finding out that, apparently, bait and switch laws have a gaping loophole that makes them all but useless, rather than to anything LEGO has or hasn't done in this instance. I trust LEGO, and was assuming that whatever the reason it was totally legitimate, if rather unfortunate and kind of a PR hiccup.

[bigospedros]

I don't think there is a loophole here really ... since there has to be a "switch" and this clearly hasn't happened in this case. Also, as with all crime there is a need for evidence and sometimes that can be difficult to get.

Most major chains will honour a mis-price, especially if in-store, as a gesture of goodwill. They'll then take swift action to stop everyone being able to do it. If it's an online site, since the contract is not entered into until delivery commences, any order can be cancelled up to that point. Could be for any number of reasons and I'm sure the retailer doesn't have to state one.

Everyone is assuming it's because it was too cheap, but that may well not be the case.

I think it's quite telling that the item doesn't even exist on Lego's site now ... which would suggest to me this was more a stock issue, than any kind of mis-pricing.

[MShiels]

It would be nice if LEGO was just honest for once - putting thema ll in backorder state, then cancel, kinda hinky personally!!!

[scandell]

Merely commenting to prevent myself from reading the previous post over and over. The Lego company is awesome. No more whining.

[yakkotank]

FYI - LEGO dropped the prices on some sets to 40% - 50% off (mostly Ninjago).

[nyjpapi]

Lego Shop@Home just discounted a few sets in their Sales & Deals section even more.

Link: http://click.linksynergy.com/fs-bin/cli ... ale_pt3_US

[MrCRskater]

Some good deals in there, but only a couple things that I'd bite on. Too bad they don't offer free shipping, as the shipping costs really dig into the savings. Unless you really spend a lot of bread, it practically isn't worth the trouble.

[Chief]

Thanks for the tip. FBTB has even more draft sets in the queue now